Reference

Terms That Govern Your 77bg Account

These terms set out what you agree to when you open and use a 77bg account — covering deposits through bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

bKash Wallet UseNagad & Rocket PaymentsAccount EligibilityWithdrawal ConditionsBangladesh Regions
77bg Terms That Govern Your 77bg Account
HOW WE OPERATE

How 77bg Handles Your Account and Data

We keep your account data and transaction history securely stored and do not share it with third parties outside of what is required to process your bKash, Nagad, or Rocket payments. Here is what that means in practice for your account.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain transaction records and account activity logs for as long as required by applicable law. You can request a summary of your data by contacting support through live chat or email.

Wallet Verification

Withdrawals are matched against the bKash, Nagad, or Rocket number on your account. If the number has changed, submit a verification request before initiating a withdrawal.

Terms Updates

When we revise these terms, we post the updated version on this page with a note of what changed. Checking this page periodically keeps you informed of your current obligations.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction, our support team is available through the channels below. Have your registered mobile number ready — it speeds up verification.

Live Chat Open the chat widget from any page on 77bg. Agents can clarify terms, check your account status, and escalate wallet disputes on the spot.
Email Support Send a detailed message to our support address for written records of your query. Useful for withdrawal disputes or formal terms clarification requests.
Account Help Page Log into your account and head to the Help section for self-service answers on wallet limits, verification steps, and terms-related account actions.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet use, and eligibility. If yours is not here, live chat is the quickest way to get a direct answer.

Account eligibility depends on your local law and the regions 77bg currently serves. If online gaming is not permitted under your local law, you are not eligible to open an account.

No. Deposits must come from a mobile wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account violates these terms and may result in account suspension.

Continued use of your account after we post an update counts as acceptance. We recommend checking this page whenever you receive a notification about a terms change.

Contact support via live chat or email with your registered mobile number. We will provide a summary of your account activity and transaction records within a reasonable timeframe.

Sharing login credentials, using payment wallets not registered in your name, or providing false information during verification are the most common reasons for suspension under our terms.

Email our support team with your account details and the transaction reference. Written disputes create a record we can follow up on, and we aim to respond with a resolution path promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.